Support Center
How long will it take to arrive?
Once we receive your order, we aim to ship it within 2–4 business days. You will receive a confirmation once your order has been dispatched.
What is your returns policy?
We accept returns within 14 days of receiving your order.
To be eligible for a refund, the item must be returned in resellable condition. Please ensure you provide proof of shipment when returning the product, as this is required before any refunds can be processed.
Join The Matcha Machine Club
Sign up for all things matcha and be the first to
discover new products and exclusive offers.